Title: Part-Time Admissions Representative (Remote)
About us: Turion is an online education platform with the mission to re-engineer the system of higher education by creating an online learning platform that’s student & educator-focused.
Description: Turion is seeking a passionate part-time Admissions Representative to join our team. This individual will be the “front line” resource of the school for assisting new and prospective students interested in attending Turion University. They will be expected to answer all the students’ questions and calm any fears to help get them started. They will be helping students make enrollment decisions, review academic program courses, schedules and make admissions decisions regarding student fulfillment of admissions requirements.
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Working Environment: This position is fully remote, and the individual is expected to work between 13- 20 hours a week with a fixed/set schedule prior to joining. Beyond the typical working hours, they may also need to occasionally work outside scheduled to remain available for prospective students and meet performance goals.
Primary Duties:
- Provide excellent customer service to students through application and enrollment process
- Provides immediate and ongoing information to prospects and students in an efficient, timely manner, either via telephone, e-mail, chat, or other electronic methods
- Handles appointments, interviews, and applications in a professional and timely manner
- Advises students in program selection, testing, advising, registration, etc.
- Provides general customer service to students from enrollment through graduation
- Demonstrates skill in using Customer Relationship Management (CRM)
- Follows the schools’ campaigns, policies, resources and follow-up strategies for student recruitment and enrollment
- Make educated admissions decisions regarding fulfillment of admission requirements
- Develop and maintain relationships with enrolled students
- Meet goals for volume of enrollments and various performance metrics within company guidelines.
Requirements:
- Bachelor’s degree preferred
- 1-2 years experience in Admissions, Billing/ Records department, or a front-line higher education-based role preferred
- Excellent verbal and written communication skills
- Ability to learn quickly and work in a high-energy team
- Excellent organizational skills and the ability to work under time-sensitive requests
- Strong problem-solving and decision-making skills
- Ability to work successfully with limited supervision
Compensation:
- This position pays $30 an hour
Benefits
Turion is the type the company where our employees come first and where you can balance great work with a great life. We strive to take care of all our employees
- Competitive compensation compared to the market
- Fully remote
- flexible working locations
- Generous number of holidays a year
