Job Description for Admin
Healing Through the Heart Center
We are seeking an outgoing, detail-oriented, efficient person to join our amazing Admin Team in providing front desk support to our Psychotherapy practice. The ideal candidate will be adept at prioritzing, multi-tasking and have a positive attitude. This Candidate will also be willing to learn and grow with us!
Pay: $20
Shifts will be TBD, 20 hours max per week, morning, midday and evening check ins
This role will report to Jill Portaro
About Us
Healing Through the Heart Center is a budding new group practice with a heart-centered approach believing the therapeutic relationship is the foundation for any work – this means that everything we do is centered around the client’s needs, the client’s dreams, and the client’s progress.
Currently we are located in Princeton NJ with plans to relocate to Colts Neck, NJ. Preference to Admin located near Colts Neck, NJ
Take a tour of our current office!
PsychologyToday Listing with Office
https://www.psychologytoday.com/us/therapists/healing-through-the-heart-center-princeton-nj/286291
Our Vision
To create a space where practitioners and clients alike can feel comfortable with their innate wisdom and ability to grow into their authentic selves.
Our Core Values
- Heart Centered Authenticity
- Integrity
- Passion
To succeed in this role …..
You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients.
Qualifications
- 2-3 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)
- Psychology undergraduate students and graduates are welcome!
Responsibilities
- Supporting Psychotherapists, Psychologists and Social Workers with client bookings, payments, administrating intake & consent forms, etc.
- Client support: welcoming clients to the office, answering client calls and emails, processing payments at the end of sessions
- Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)
- Maintenance of office area, office supplies, and clinical files
- Claims confirmations from Insurance companies
Skills & Attributes of our ideal candidate….
- Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure
- Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
- Confidence to share ideas and constructive criticism to help us grow
- Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
- Tech savvy (we are mostly paper-less and everything is online)
- An appetite for innovation and simplicity who is highly process oriented
- Working autonomously comes easy to you but you also love collaborating with a talented team
- Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
- Knowledge of Simple Practice scheduling software is an asset
Application Process:
In addition to submitting a resume and cover letter:
- Please complete the Big 5 personality test (https://www.123test.com/personality-test/) and share your results during the hiring process.
We thank all applicants for their interests: Only those under consideration will be contacted.
For more info on our practice, check out our website: Healing Through the Heart Center
https://www.healingfromtheheartcenter.com/
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Professional development assistance
- Referral program
Schedule:
- 4 hour shift
- Choose your own hours
Experience:
- Customer service: 1 year (Preferred)
- Windows: 1 year (Preferred)
- Front desk: 1 year (Preferred)
- Patient service: 1 year (Preferred)
- Google Docs: 1 year (Preferred)
Work Location: Remote
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